DCO has a range of programs to support the availability of childcare services to Defence families, who might face difficulties in sourcing childcare.
We maintain a network of childcare centres around Australia. Children of newly-posted Defence families can receive priority of access to these centres, where the local community is unable to accommodate them. Defence employees can also choose to salary package childcare costs at these centres.
Families facing difficulties accessing childcare, such as when they move to a new area or change their work or care arrangements, can now access an individual case management service to help them find childcare.
Connecting with your local community is an effective way for Defence families to find other childcare options. There are often playgroups, parents’ groups or other support networks you can tap into in your local area. Call the Defence Family Helpline to access information and resources to assist you to connect with your local community.
We also provide an individual case management (ICM) service for childcare placement to support ADF families when they move to a new area or change their work or care arrangements, such as when a serving member returns from maternity leave.
Specialist early learning staff from Defence childcare service provider, One Tree Community Services , provide support to families who need help to find appropriate childcare. They negotiate with all local registered childcare providers, including family day care and before and after school care, to ensure childcare is tailored to individual family circumstances.
The ICM service provides parents with options that will allow them to decide which childcare service best suits their family. It is available to all ADF families across Australia, and civilian families in some regional locations.
The placement assistance service is free. Normal childcare fees will apply for any options selected by families.
To discuss your family’s needs, call the all-hours Defence Family Helpline on 1800 624 608 or email firstname.lastname@example.org.
You can also search for different childcare options in your local area on the Child Care Finder website or call the government-run Childcare Access Hotline on 1800 670 305.
Defence employees can choose to salary package childcare, where you can use your pre-tax dollars to pay for childcare costs at approved childcare centres. This means sacrificing part of your future salary or wages in return for childcare benefits to the same value.
If you choose this option, you will no longer be eligible to receive the Child Care Subsidy or the Additional Child Care. If you salary sacrifice your childcare costs it is likely to be classified as a fringe benefit, which would be reported on your payment summary at the end of the financial year. It may also be used to calculate a range of things including:
It is strongly recommended that you seek independent advice to determine whether salary packaging is financially advantageous for your family.
More information about the Child Care Subsidy, the Additional Child Care Subsidy or a range of other payments you may be entitled to, read A Guide to Australian Government Payments, available from the Department of Human Services website.
You can get more information including a list of centres that offer the salary packaging option to Defence members at Smart Salary website.
Under our Partner Employment Assistance Program, eligible partners who run an existing family day care business can apply for reimbursement for re-registration costs (where required under state/territory legislation), if they relocate with their ADF partner to a new posting location.
Defence has childcare and early childhood education centres at 16 locations around Australia, comprising 16 long day care and three out of school hours centres operated by One Tree Community Services .
Defence provides priority of access to Defence childcare centres for ADF families, particularly where the local community is unable to accommodate them or they have been posted to a new location.
Defence contracts a licensed childcare service provider to manage and operate Defence childcare centres. The contract periodically undergoes a competitive tender process under Commonwealth Procurement Guidelines to determine the preferred service provider for the centres.
In July 2018, One Tree Community Services successfully won the tender and took over from Mission Australia Early Learning from 1 January 2019.
*Indicates located on Base facilities.
|Russell Hill Early Childhood Centre||R8 Annex, Kelliher Drive Russell Offices, Canberra||1004/RDCCC|
|Kangaroo Cottage Childcare Centre *||HMAS Creswell 19 Benson Road, Jervis Bay||6020/019|
|Little Diggers Childcare Centre *||Holsworthy Barracks MacArthur Drive, Moorebank||0382/K049|
|Little Eagles Childcare Centre *||Canberra Ave RAAF Base Richmond||0902/230|
|The Blue House Outside School Hours Care *||RAAF Base Richmond Wood Street, Richmond||0902/D59|
|Tingira Childcare Centre *||HMAS Albatross Bedford Ave, Nowra||6026/035|
|Kids Crew Room Outside School Hours Care||HMAS Albatross Bedford Ave, Nowra||6026/036|
|Cerberus Childcare Centre *||HMAS Cerberus 12-14 Cook Road, Crib Point||0066/A0356|
|East Sale Childcare Centre *||RAAF Base Heart Ave, East Sale||0937/A0638|
|Williams Childcare Centre *||RAAF Base Williams 17 Campbell Parade, Laverton||0927/A0017|
|Puckapunyal Childcare Centre, Includes OSHC *||Lone Pine Cres, Puckapunyal Military Area||0596/A1478|
|Coventry (Victoria Barracks) Childcare Centre||32 Coventry Rd, Southbank Melbourne||1043/A0019|
|The Sunny Childcare Centre||50 Seaward Ave, Swanbourne||0767/D0005|
|Flying Start Childcare Centre *||RAAF Base Pearce Brownwell Ave, Bullsbrook||0967/A0900|
|Enoggera Childcare Centre||2 Taurama St Enoggera||0129/B0050|
|Coral Sea Childcare Centre||71 Bamford Lane, Kirwan (Townsville)||1493/0001|
|Little Geckos Childcare Centre *||RAAF Base, Easton Parade, Tindal||0990/B1031|
|Kids Brigade Childcare Centre||Cnr University Ave & Woodlake Blvd Durack, Palmerston NT||1561/A0001|
|Category||Criteria||Point Allocation Per Category|
|A||At least one parent is an ADF member||5|
|B||At least one parent is a Defence APS employee||4|
|C||At least one parent is Reserve Member not on Continuous Full Time Service||1 (see note 1)|
|D||Mobility. Defence Personnel have undertaken a Defence relocation to a new posting locality||4 (see note 2)|
|E||The child’s parent is: single or unaccompanied, is a dual Defence Personnel family; or, Defence Personnel returning from maternity leave.||1 (see note 3)|
For more information about Defence childcare centres, contact the all-hours Defence Family Helpline in the first instance. You will be referred to a representative of One Tree Community Services who can answer enquiries about daily operations of the centres, including enrolments.
Any complaints from parents should be directed to the relevant One Tree Community Services centre Director, who will respond as appropriate. One Tree Community Services or DCO will take further action if necessary. The parent complaint and grievance policy is available at each Defence childcare centre.